Pheebs is committed to offering you the very best service and the very best product and we guarantee the quality of all products you order from us. You must check the products immediately upon delivery and, in the event that you are dissatisfied in any way with either our service or the quality of the products you receive, let us know promptly in writing via Contact Us 9858585333 or write on [email protected]
Complaints in respect of service will be reviewed by our customer services department and we promise to respond to you within one hours whenever possible.
Complaints in respect of the quality of the products you receive will be forwarded to our Processing Team for review and we promise whenever possible to respond to you with one hours.
In Case of any refund subject to the approval of our team it may take 2-3 working days to initiate the refund request and you will receive a refund confirmation message / mail within that period. Please note in such cases, the concerned banks may take 4-7 working days to post a credit to your account
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
You Agree and Confirm:
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Pheebs for redelivery shall be claimed from you.
That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
You will provide authentic and true information in all instances where such information is requested of you. Pheebs reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.